Help and contact
Support.
Email is the quickest way to get help.
disu.personal@gmail.comUsually answered within a couple of days
Common questions
Where is my journal kept?
On your phone. Nama does not keep a cloud copy, so use the backup feature to keep another copy somewhere you trust.
How do I move to a new phone?
Settings → Back up your journal. That produces a single zip holding everything, photographs included; save it to iCloud Drive, your Android cloud drive or anywhere else you like. On the new phone, Settings → Restore a backup and pick that file.
Can I get my data out?
Yes. The backup contains a plain JSON file you can open in any text editor, plus your photos and videos as ordinary files.
How do I cancel a subscription?
Subscriptions are handled by the store where you bought Nama. On iPhone, go to Settings → your name → Subscriptions. On Android, open Google Play → profile → Payments and subscriptions → Subscriptions. Cancelling leaves your journal on the phone and readable until access ends.
I do not want to see the numbers.
Tap HEADLINE on the exercise card to put the figures away, and CHART to fold the chart. Whole blocks can be switched off in Settings → What appears on the journal.
Can I be reminded to write?
Up to three: morning, afternoon and evening, each at a time you choose. Turn any of them on or off in Settings, or all of them off. They are the only notifications Nama sends.