Help and contact
Support.
The quickest way to reach a person is email. There is no ticket system and no bot.
disu.personal@gmail.comUsually answered within a couple of days
Common questions
Where is my journal kept?
On your phone. There is no account and no cloud copy, which is why there is nothing to log into and nothing to lose access to.
How do I move to a new phone?
Settings → Back up your journal. That produces a single zip holding everything, photographs included; save it to iCloud Drive or anywhere else you like. On the new phone, Settings → Restore a backup and pick that file.
Can I get my data out?
Always, and in a readable format. The backup contains a plain JSON file you can open in any text editor, plus your photographs as ordinary image files.
How do I cancel a subscription?
Through Apple, not through us: iPhone Settings → your name → Subscriptions. Cancelling leaves your journal on the phone and readable.
I do not want to see the numbers.
Tap HEADLINE on the exercise card to put the figures away, and CHART to fold the chart. Whole blocks can be switched off in Settings → What appears on the journal.
Can I be reminded to write?
Up to three: morning, afternoon and evening, each at a time you choose. Turn any of them on or off in Settings, or all of them off. They are the only notifications Nama sends.